Emergency Services

When Every Minute Counts

Is anywhere but Tyler close enough? Ask the thousands of people treated at Tyler every year for everything from broken bones and high fevers to heart attacks and car crashes.

In an emergency, time is the enemy. The sooner treatment can begin - the better. There is a limited window of opportunity following a major injury or heart attack called the golden hour. During this time, if treatment can be started, the patient's chance for survival increases. Everything we do is designed to maximize that opportunity.

Every year, over 10,000 people are treated in Tyler's Emergency Department. "We are the gateway to the hospital and the community safety net," said an ER staff physician."We operate around-the-clock and see everything. The variety and constant challenge is one of the things I like best about this work. You never know what's coming next," he said, gesturing toward the double sliding doors that swoosh open and closed every few minutes. "Each patient presents a mystery and our job is to solve the puzzle quickly and accurately," he said.

The staff at Tyler Hospital takes a holistic approach to treating patients. "Most of our patients are frightened. Something scary has happened to bring them to us and we try to reassure them and listen to all their concerns. We involve the family by making them welcome at the bedside, answering questions, and explaining each step in the treatment."

 

Treatment for some Tyler patients begins with a call to 911 for help. Anytime a situation is potentially life-threatening, the County Communications Center dispatches the Tyler Mobile Intensive Care Unit (MICU). This crucial component of the emergency system is exactly what its name implies, an intensive care unit on wheels, according to Carol Berry, emergency department nurse manager. It carries the lifesaving equipment and personnel needed to treat patients at the scene of a serious illness or injury.


"We are part of a community team that is ready to deliver quality emergency treatment when it's needed - where it's needed, 24 hours a day," said Ms. Berry.

 


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March 8, 2007 22:44

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